Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Introduction
StreamWave ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming audio services, website, and mobile applications (collectively, the "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support. This may include your name, email address, phone number, payment information, and preferences.
Usage Information
We automatically collect information about how you use our services, including the channels you listen to, shows you favorite, time spent listening, and device information.
Location Information
With your consent, we may collect location information to provide location-based features and content recommendations.
How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our streaming services, process payments, and provide customer support.
Personalization
We use your listening history and preferences to recommend content, customize your experience, and create personalized playlists.
Communication
We may use your contact information to send you service-related notifications, promotional materials, and updates about new features.
Information Sharing
Service Providers
We may share your information with third-party service providers who help us operate our services, such as payment processors, cloud storage providers, and analytics services.
Legal Requirements
We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of StreamWave, our users, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
We use industry-standard encryption to protect sensitive information during transmission and storage.
Access Controls
We limit access to your personal information to employees and contractors who need it to perform their job functions.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Delete your personal information (subject to certain exceptions)
- Restrict or object to certain processing of your information
- Data portability for information you provided to us
- Withdraw consent where processing is based on consent
Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in our Contact section. We will respond to your request within the timeframe required by applicable law.
Cookies and Tracking Technologies
What Are Cookies
Cookies are small data files stored on your device when you visit our website. We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content.
Types of Cookies We Use
- • Essential Cookies: Required for basic website functionality
- • Performance Cookies: Help us understand how visitors interact with our website
- • Functional Cookies: Remember your preferences and settings
- • Advertising Cookies: Used to deliver relevant advertisements
Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Services.
Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information from our servers.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
When we transfer your personal information to other countries, we implement appropriate safeguards to protect your information in accordance with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@streamwave.com
Phone: +1 (888) 760-4225